Frequently asked questions

Delivery times depend on your location and the availability of the products ordered. Generally, orders are delivered within 1-2 business days for Dhaka city and 2-4 business days for Outside Dhaka . You can check the estimated delivery time at checkout before placing your order.

Currently, we only deliver within Bangladesh. We are working to expand our services in the future, so please stay tuned for updates.

We want you to be satisfied with your purchase. If you wish to return an item, please review our Returns and Refunds Policy. Items can typically be returned within 7 days of receiving your order, provided they are in their original condition, unused, and in the original packaging.

Refunds are processed once we receive and inspect the returned items. If your return is approved, you will receive a refund to the original payment method used. Please note that it may take up to 7-10 business days for the refund to appear in your account, depending on your payment method.